Home / Refund Policy
Orders may be amended or cancelled up until the day before the order is due. Please contact us (01764 686 020) to amend or cancel your order and we will process any necessary refund due. No refund will be given for any orders not collected on the day as ordered or for deliveries cancelled on the day itself.
If after collecting your order any of the items are defective or not as you expected, please keep the item and return to your local shop at your earliest convenience for them to process your refund or offer you a replacement item. If you are unable to visit the shop please call the team to discuss. Photographs will be requested before a refund is issued remotely. Refunds will only be processed back onto the card which originally placed the order. Payment should appear in the customers bank account within 7 working days.
Please call the shop from which you collected or from which your delivery came (as stated in the email confirmation):
For Perth orders call:01738 626 376
For Auchterarder orders call:01764 664 888